Australian Winners of the Harvard University Health Systems Innovation Lab Global Hackathon

Nursing Operations Response Assistant

Currently in development.

The Problem

Healthcare environments face a documented "call bell burden," leading to significant nursing time loss and patient safety risks.

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Call Bell Burden

Studies indicate up to 50% of call bells are for non-clinical needs, creating constant cognitive load and "alarm fatigue."

Source: Journal of Clinical Nursing
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Nursing Time Loss

Nurses lose an average of 2.5 hours per shift due to communication inefficiencies and multiple trips for simple patient requests.

Source: Health Care Management Review
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Language Gap

Patients with limited English proficiency face a 30% higher risk of adverse clinical events due to communication barriers.

Source: Joint Commission Resources

The Solution

A clinical workflow that anticipates patient needs before the first step into the room.

Nurse arrives prepared.

One visit. Any language.

The Team

A multidisciplinary team rethinking how clinical communication works in high-pressure environments.

Dr. Mohamad Assoum

Founder and CEO

Global health leader with experience across WHO, CIFF, and Merck KGaA. Background in health systems design and strengthening, with a focus on scaling impactful solutions across complex care environments.

Ava Frohna

Ava Frohna

Co-Founder and
Technical Lead

Master of Cybersecurity student at the University of Sydney, focused on secure system design and healthcare data infrastructure. Experience building scalable, high-reliability systems with a focus on safety and performance.

Dr. Priyanka Grover

Co-Founder and
Clinical Lead

Senior dentist with experience in public health systems (LHD) and clinical workflow design. Focused on patient safety and improving care delivery. Currently pursuing a Master of Leadership in Health Management at UNSW.

Ted Dennis

Co-Founder and Commercial Lead

Strategy and ventures professional at Deloitte with experience in health economics, market entry, and venture building. Focused on translating innovation into scalable, commercially viable solutions.

Tianyu Han

Co-Founder and
Data/AI Lead

Master of Data Science student at the University of Sydney with experience in LLMOps and data engineering. Focused on building intelligent, scalable systems and translating data into actionable insights.

Future Pilots

NORA is actively seeking visionary health facilities for our 2026 pilot program.

Interested in piloting NORA in your facility — get in touch

* Phase 1 development in progress