of target response times exceeded
Across 201 observed call-light events in four nursing homes, staff exceeded facility response-time expectations half the time.
Call-light observational study ↗NORA is a clinical communication platform for nursing teams, starting in residential aged care. It helps care teams understand what a person needs before the first response, while keeping judgement and care decisions with staff.
A call signal tells staff that someone needs help. It often cannot tell them what is needed, what was said, or which language the person is most comfortable using.
Across 201 observed call-light events in four nursing homes, staff exceeded facility response-time expectations half the time.
Call-light observational study ↗In the same study, 20 of 201 call-light events were cancelled without immediate assistance during periods of high workload.
Call-light observational study ↗Among 1,553 safety reports concerning non-English-speaking patients, language barriers were judged likely or plausibly related in 13%.
Patient-safety report analysis ↗Figures describe the cited studies and should not be read as universal rates across all care settings.
NORA adds a context layer to patient requests. It supports the nurse’s judgement; it does not replace it.
A patient or resident asks for assistance through the care environment’s existing workflow.
NORA adds useful information before staff respond, including when communication is difficult.
The care team arrives better informed, with every judgement and care decision remaining theirs.
NORA presents. Nurses prioritise.
Context before the bedside.
The value of NORA is simple: help care teams know more before they respond, without taking decisions out of their hands.
Traditional call systems can tell staff a person is asking for help, but rarely what they need.
Staff may only learn what is happening once they reach the room. Language and communication barriers can add friction.
NORA adds useful context before the first response, while staff retain judgement and every care decision.
Phase 1 prototypeDetailed product demonstrations are shared privately with prospective care partners.
A multidisciplinary team rethinking how clinical communication works in high-pressure environments.
Founder & CEO
Global health leader with experience across WHO, CIFF, and Merck KGaA. Background in health systems design and strengthening, with a focus on scaling impactful solutions across complex care environments.
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Co-Founder & Chief Technology Officer
Master of Cybersecurity student at the University of Sydney, focused on secure system design and healthcare data infrastructure. Experience building scalable, high-reliability systems with a focus on safety and performance.
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Co-Founder & Chief Commercial Officer
Strategy consultant turned healthtech builder. Ted leads NORA's commercial expansion, with a background spanning top-tier consulting and complex institutional clients across Australia and beyond.
LinkedInNORA has been selected to pitch at Sydney Venture Partners’ first-ever Demo Day, in front of a judging panel from Blackbird, Airtree, Repeat Builders and Side Stage Ventures.
If you’re in Sydney, come see the pitch and meet the founders, investors and operators building across the city.
Register to attendWe’re speaking with residential aged care providers, hospitals, nurses and technology partners about co-discovery and future pilots.